A Word On Pharma

The pharmaceutical environment is the most challenging in recent memory. An aging baby boomer generation, combined with longer life spans, advanced pharmaceuticals, and high tech medical technology, is putting pressure on government budgets, insurance companies, and care facilities as never before. Pending legislative efforts threaten to upend long standing industry conventions and business practices, particularly in the areas of pricing, contracting, and value management. Transcend can help healthcare companies navigate these challenges to achieve greater profitability, at lower risk. Consider a few observations:

• According to IDC Research, pharmaceutical manufacturers lose 4-5% of revenue annually due to inefficiencies in the reconciliation process

• For other life sciences companies, the range is 2-4% of revenues lost from manual pricing, compliance, and settlements processes

Improving revenue fundamentally relies on ensuring an efficient reconciliation of settlement payments from incentive and rebate programs with business partners and customers. This process creates performance gaps in a number of areas, such as settlements processing, incentives validation, contract / program eligibility determination and price resolution - just to name a few. This is complicated by such factors as: growing commercial contract volume; increasingly fragmented markets;continuing lack of required analytical capabilities to evaluate deals, contracts, and programs; growth of powerful buyers and changing market/legal environments; pervasive inaccurate, inefficient, and labor intensive processes. These all combine to create key challenges in the "new" healthcare environment, including contract management, chargeback / rebate management, excessive operational costs, vulnerability to legal/regulatory risks, and weakened negotiating leverage.

In helping clients deal with these challenges, Transcend works under one fundamental aim: empowering sales to succeed, yet remain accountable. We adhere to this by following several key principles:

• Competitiveness should be fostered, but aligned with company objectives

• Maintain superior response times and service levels relative to contracting and pricing

• Develop and deploy tools/processes to ensure that pricing is current and within approved guidelines

• Support contract negotiations with superior knowledge on pricing, value, contract performance, and product performance

• Ensure contract discounts and customer incentives do not cost the company more than the value of the business they generate

We can assist you to:

• Enhance contract management

• Improve chargeback and rebate payment effectiveness

• Improve operational processes to reduce cost and increase efficiency

• Assess and help mitigate compliance risks

• Strengthen negotiating leverage

We offer the following healthcare related programs:

• Offer Value Management

• Deal Structure Management and Analysis

• Contract Management Process Effectiveness

• Performance Compliance Management and Analysis

Contact a Transcend Representative now to begin increasing your profitability at lower risk.